The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Dining!
“The restaurant provided a good family dinner with generous portions and a lovely floral touch for my grandmother's birthday.” view full review
Spacious Rooms!
“Our family room was incredibly spacious, complete with a charming balcony offering views of the bustling streets and majestic mountains.” view full review
Modern Bathrooms!
“The bathrooms were fully modernized, offering excellent amenities, which made our stay even more comfortable.” view full review
Charming Atmosphere!
“The hotel exuded old-world charm, making the common areas a perfect place to relax and enjoy the unique architectural design.” view full review
General
No smoking on site
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Hiking
Cycling
Golf course
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's menu
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Show more
Location
21 Avenue Bernadette Soubirous,
Lourdes,
France,
65110,
Occitanie
Map view
street view
21 Avenue Bernadette Soubirous,
Lourdes,
France,
65110,
Occitanie
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
7.6/10
Very good
Rooms
9.0
Location
9.7
Service
8.3
Dining
7.0
Guest reviews
7.6/10
based on 7 reviews
8.9
8.9/10 based on 320 reviews
Edward
United States,
April
2024
8.8/10
I truly enjoyed my stay at the hotel! The rooms were beautifully designed in a rich 19th Century style, with marble pillars, beveled mirrors, and warm wood paneled ceilings. The balcony provided a lovely view, and the overall comfort was top-notch. The service was exceptional, going above and beyond to assist with everything from seating to securing a driver amidst car rental shortages. The location couldn't have been better for my visit to the sanctuary, just a short walk from the grotto and cathedral. However, I was slightly disappointed by the dining experience, finding it not up to par with the price. Nevertheless, the facilities were excellent, offering everything I needed for a pleasant stay.
Rooms
9.0
The rooms were beautifully appointed in a rich 19th Century style, comfortable, and had a beautiful balcony with a view.
Service
9.0
The service was amazing, with staff guiding us attentively and even going the extra mile to help secure a driver during car rental shortages. However, the early morning cleaners were a bit loud.
Location
10.0
The location was extremely convenient for visiting the sanctuary, with easy access to restaurants and the sanctuary itself.
Dining
7.0
While the dining experience was lovely, offering a wide selection of homemade organic products, it fell short of expectations in terms of value for money.
Facilities
9.0
The facilities were excellent, providing a range of services from room service to laundry and tours/ticket assistance.
Nick
United States,
April
2024
8.6/10
Staying at this hotel was fantastic! The rooms were very spacious, nicely appointed, and had breathtaking views from all 3 balconies. The rich 19th Century style with marble pillars, thick drapes, and warm wood paneling throughout added a touch of luxury to our stay. The service was impeccable, especially from Paolo who cheerfully offered us omelettes to order. The location couldn't have been better, with easy access to the Church and the Gruta. Dining was well stocked with options for everyone, making it a pleasant experience. Overall, a great choice with some minor drawbacks in terms of price and dining.
Rooms
9.0
The rooms were very spacious, nicely appointed, and had breathtaking views from all 3 balconies.
Service
8.0
The staff were very helpful and courteous, with Paolo from Portugal standing out for his excellent service.
Location
10.0
The hotel's location was excellent, very close to the Church and the Gruta where the Virgin Mary appeared. It truly can't be beaten in terms of convenience.
Dining
7.0
The dining experience was good with a variety of options available for everyone.
Facilities
The facilities offered by the hotel were top-notch, providing everything we needed for a comfortable stay.
Allen
United States,
May
2023
8.2/10
My stay at the hotel was overall great. The rooms were comfortable, clean, and air-conditioned, and the classic 19th Century style added a touch of elegance. The location, near the Sanctuaire, was perfect for my visit, but the crowded busloads of people could be a bit overwhelming. The dining experience was good, with a wide selection available, but there were a couple of minor drawbacks. Excellent service with a helpful and friendly staff, although they were always busy catering to large groups. Overall, a lovely stay with a few minor inconveniences.
Rooms
9.0
The rooms were very comfortable and classically appointed in a rich 19th Century style.
Service
8.0
The staff was very friendly, accommodating, and always busy, especially with the large groups arriving.
Location
9.0
The hotel's location near the Sanctuaire was perfect for my purpose and close to everything.
Dining
7.0
The dining experience was good with a wide selection, though it was only adequate.
Facilities
8.0
The hotel's facilities were well-kept and elegant, reflecting the overall classic style.
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